AETS has developed and implemented an online learning environment, driven by MOODLE LMS. Event Managers, Assistant Event Managers have all been trained on the platform, along with Project Managers.
Tutor teams have been supported in adapting their training material to the virtual platform and have been assisted to with the technology.
As with the F2F training, participants continue to be registered through the existing channels (NCP submits registration forms to Registration Manager) for a training session to be followed remotely in real time. Participants are provided with unique log in credentials and asked to attend a short introductory session on the platform in advance of the training dates. This ensures that EM and AEM can troubleshoot any connectivity issues and participants have the opportunity to familiarise themselves with the platform.
It is understood that, per the ToRs, all future virtual BTSF Sessions must be hosted on BTSF Academy. AETS is prepared to provide the training via the preferred platform, and additionally can offer to host training sessions via AETS’ platform if required.
Staff Management of Online Learning Tools:
Online portals provide the tools to manage online learning, in addition, AETS has adapted existing roles and teams to better manage and maintain the online learning environment.
In addition to the tasks already attributed to the project managers of F2F BTSF Training Projects, the PM works closely with the Training Coordinator to advise on additional requirements for training material used in the online environment. They have supported the drafting and development of digital materials, learning and assessment activities and course content.
The Training Coordinator (TC) works closely with AETS in developing a pedagogical approach and provides general coordination and guidelines for the Content Experts (Tutor team). The TC ensures that the team acts collaboratively in general and where specific activities/ exercises/group work are taking place.
Acknowledging that distance learning is a very different experience for participants compared with traditional Face-to-Face training, the TC and the Technical and Social Coordinator work in tandem to provide a student-centred learning environment and encourage students to take ownership of their learning, while monitoring and guiding student interaction.
Technical and Social Coordinator
The Technical and Social Coordinator (TSC) replaces the traditional Event Manager role. The TSC is an Event Manager who is trained in the functionalities and problem-solving within the BTSF Academy/ Moodle platform. They deal with issues of learner registration on the online learning platform, security, attendance and so on. In advance of the lectures, the TSC ensures participants are comfortable with the systems and the software, and ensures the technology is transparent.
In tandem with the Training Coordinator, the TSC helps to maintain a cordial learning environment; resolving conflict in an amicable manner; acting as an information facilitator; improving the learning environments; sending messages to support students; providing feedback and encouragement to students and the Training Team, keeping the Project Manager and Training Coordinator informed about the progress of the course and anticipating and managing possible problems that may arise.
The TSC advises the Training Team regarding the development of multimedia content and best practice for the e-learning environments and the use of various features of the main platforms, resources and virtual tools.
Content Experts (Tutors)
As with Face-to-Face training, the teams of Content Experts manage time and the course (e.g. keeping presentations to the allotted time; setting deadlines for group work and checking in with participants for the duration of the training); establish expectations of the outcomes of presentations and group work and provide material and/or resources; follow efficient management and administrative procedures to ensure the success of their respective topics and follow-up on participants’ work; maintain contact with the rest of the teaching and administrative team.
Using appropriate pedagogical language to match the technology, the Content Experts assess students’ understanding of the topics according to established criteria; monitor individual and group progress; assess individual and group performance.